1.Make sure you have clicked the "Get verification code” button on identity verification page to get verification code.
2.The SMS code may take up to 10 minutes to arrive(depending on your local mobile operator), please do not repeat clicking the verification button.
3. Network anomalies may cause loss of messages, please re-submit request or try again later with different browsers or with browser cookies cleared.
4. Please check if your mobile phone is out of service or blocking our messages or message inbox is full.
5. You may also want to try to move your SIM card to another mobile phone and try again.